Serviceware SE: Serviceware SE gains international food group as new customer

Bad Camberg (pta010/14.07.2020/09:00 UTC+2) -
* Sales success of the team in Great Britain
* One of the largest international contracts for Serviceware Financial
* Internationalisation and growing approaching of groups successful

Bad Camberg, 14 July 2020. The International Sales Team of Serviceware SE ("Serviceware", ISIN DE000A2G8X31) in Great Britain reports a major sales success. A leading European food group with more than 10,000 employees around the world has decided in favour of the software solution "Serviceware Financial" (previously anafee). This major order represents one of the largest international contracts for Serviceware Financial in the corporate history of Serviceware SE. Serviceware Financial supports customers in the efficient designing of their IT planning processes and shows transparently where what costs are incurred and how they can be reduced. Another differentiating feature of Serviceware Financial consists in its manifold functions as well as many possible additions and combinations with the Enterprise Service Management (ESM) platform of Serviceware SE. Furthermore, the project scope includes training as well as maintenance and services.

Dirk K. Martin, CEO and Co-Founder of Serviceware: "We are successfully advancing our internationalisation strategy and are basically well positioned, in the current pandemic environment, too. The gaining of this new customer underpins our strong positioning on the market. In particular in these economically challenging times, in which many companies are affected by the Covid-19 pandemic, we offer with Serviceware Financial companies the possibility to identify cost drivers through smart analytical tools and to lower the costs significantly."

About Serviceware

Serviceware is a leading provider of software solutions for the digitalisation and automation of service processes (Enterprise Service Management) with which companies can increase their service quality and manage their service costs efficiently.

The core of the portfolio is the Serviceware platform with the software solutions Serviceware Processes (helpLine), Serviceware Financial (anafee), Serviceware Resources (Careware), Serviceware Knowledge (SABIO) and Serviceware Performance (cubus outperform). All solutions can be used in an integrated manner, but also independently from one another.

Serviceware partners with customers from strategic consulting through the definition of the service strategy to the implementation of the Enterprise Service Management platform. Further components of the portfolio are safe and reliable infrastructure solutions as well as Managed Services.

Serviceware has more than 900 customers worldwide from various business sectors, including four of the seven largest German companies and 12 DAX 30 companies. The headquarters of Serviceware are in Bad Camberg, Germany. Serviceware employs more than 480 employees at 14 national and international sites. For more information visit www.serviceware-se.com.

Media Relations

edicto GmbH
Axel Mühlhaus
Tel. +49(0) 69/905505-52
Email: Serviceware@edicto.de

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Emitter:	Serviceware SE Carl-Zeiss-Straße 16 65520 Bad Camberg Germany
Contact Person:	Investor Relations edicto GmbH
Phone:	+49 69 90550552
E-Mail:	serviceware@edicto.de
Website:	www.serviceware-se.com/de
ISIN(s):	DE000A2G8X31 (Share)
Stock Exchange(s):	Regulated Market in Frankfurt; Free Market in Berlin, Dusseldorf, Stuttgart, Tradegate